Hi @Tampadream, we do that in particular for Direct Premium reservations as Hospitable is the merchant of record and we are obligated to communicate some details with the guest. On manual bookings, I think that most of our hosts would prefer to have full control themselves. You can always create your own booking confirmation email in Guest Experience > Messaging Rules to send on the New Reservation event. As long as you add a guest email when you create the booking, we should send out your booking confirmation.
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Andrew Schorr
Jul 2, 2025
Hi @Tampadream, we do that in particular for Direct Premium reservations as Hospitable is the merchant of record and we are obligated to communicate some details with the guest. On manual bookings, I think that most of our hosts would prefer to have full control themselves. You can always create your own booking confirmation email in Guest Experience > Messaging Rules to send on the New Reservation event. As long as you add a guest email when you create the booking, we should send out your booking confirmation.