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Give managers the option to choose whether their fees are reported gross or net of host service fees on Owner Statements

Status: Completed3 comments

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  • Emily Tunggala changed status to Completed
    Team•

    Dec 10, 2025

    Pinned

    Hello upvoters!


    While reporting net fees remains our recommendation, you now have the choice to report gross fees if that’s your preference. To make this change:

    If you'd like support navigating these changes, we're here to help. You can write to support@hospitable.com, or book an office hours with me.

    💜 Happy Hosting

    Hospitable’s Mogul team

  • Emily Tunggala changed status to In Progress
    Team•

    Dec 4, 2025

    Pinned

    Hello hosts!

    We have decided to give you control to choose whether to report net or gross fees on Owner Statements.

    Reporting net fees continues to be our recommendation to hosts, to ensure that fees are reported as they’re received in your reservation payouts (after channels deduct their host service fees). However, we’ve heard that many of you do not want to adopt this change in reporting until you’ve had an opportunity to revise or renew your agreements with your owners. Thank you for sharing your candid feedback with us.

    We’ve heard you, and we respect your position, so next week we will be releasing an improvement that gives you the option to disable net fee reporting, and report gross fees instead.

    This configuration will be a part of your Reservation commission agreements, and can be applied to properties for any month that does not have published or paid statements. If you’d like to report gross fees for your November statements, we recommend waiting to publish or pay those statements until we have released this update.

    We will continue to keep you posted on our progress over the next few days.

    💜 Hospitable’s Mogul team

  • Turquoise Skybase

    •

    Dec 9, 2025

    PLEASE!!!!!!!