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More granular inbox notification settings for AI Replies

Problem / why this matters

Right now, Inbox notifications can’t be tuned based on whether a guest message was handled by AI vs needs host attention. This creates notification fatigue and increases the risk of missing high-importance messages that still need a host response.

Feature request

Please add notification toggles (push and email) for:

  • Guest messages that were answered by AI (I want these OFF).

  • Guest messages that were NOT answered by AI (I want these ON).

  • Guest messages answered by AI that include a “host commitment” / action item (I want these ON).

Nice-to-haves

  • Per-property controls + schedules/quiet hours.

  • A visible tag in the conversation showing which bucket the message fell into.

Status: Backlog1 comment

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Comments1

  • Andrew Schorr

    Team•

    Jan 22

    Great feedback @KPG Five Stars Property Management! I shared your comments with the AI team.