As a host using Hospitable Direct, this is an important feature for both guest experience and operational efficiency. When a guest needs to change their reservation dates, requiring the host to manually create the alteration creates unnecessary back-and-forth. The guest has to explain which dates they want, the host has to enter the change and determine the new pricing, and then the guest has to review and confirm it. If the dates or price aren’t what the guest expected, the process starts again.
Allowing guests to initiate an alteration directly from the Guest Portal would eliminate much of this confusion. Guests could select the exact dates they want, see the applicable pricing for those dates, and submit the request to the host for approval. The host would still retain control by accepting or declining the request.
This would also reduce the risk of errors or misunderstandings because the guest—not the host—is selecting the dates being requested. It creates a clearer record of what the guest asked for and makes the process much more transparent for both parties.
For Direct bookings to provide a truly professional booking experience, guests should be able to request basic reservation changes themselves rather than requiring the host to act as the intermediary for every alteration.
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Comments1
Amethyst Comb
Aug 30
As a host using Hospitable Direct, this is an important feature for both guest experience and operational efficiency. When a guest needs to change their reservation dates, requiring the host to manually create the alteration creates unnecessary back-and-forth. The guest has to explain which dates they want, the host has to enter the change and determine the new pricing, and then the guest has to review and confirm it. If the dates or price aren’t what the guest expected, the process starts again.
Allowing guests to initiate an alteration directly from the Guest Portal would eliminate much of this confusion. Guests could select the exact dates they want, see the applicable pricing for those dates, and submit the request to the host for approval. The host would still retain control by accepting or declining the request.
This would also reduce the risk of errors or misunderstandings because the guest—not the host—is selecting the dates being requested. It creates a clearer record of what the guest asked for and makes the process much more transparent for both parties.
For Direct bookings to provide a truly professional booking experience, guests should be able to request basic reservation changes themselves rather than requiring the host to act as the intermediary for every alteration.