Hi all - Tim here from the product team at Hospitable.
We’re in the process of implementing a check-in form for guests to enter their name, email & phone number via the guest portal.
Aqua Reindeer
•
Oct 3, 2025
Please also check in time, check out time, number of beds required, age of children if applicable, other requests
Aqua Toast
•
Oct 4, 2025
It would be very great if you expand the guest portal, regarding check-in, to something similar than checkin and chargeautomation offer. They allow to create forms, including user defined fields and conditional logic. They also allow to add and register accompanying guests. Conditional logic is mandatory, because in some countries registration requirements do only affect specific guests (for example only lead guest or foreign guests). This applies on ID verification as well. The process first needs the guests to check-in online before they get access to the portal. During check-in they can also purchase upsells. I know that Rental agreements are partially used to collect information by the use of fillable fields, but a click through experience is much more common. I‘d like to know in which direction you’re heading.
Crimson Shark
•
Feb 21, 2024
That would be everything I need to fully change from Guesty to hospitable 🙏😌 Please intergrate this.
I think if more people would know about this feature request they would all upvote.
Thank you in advance! Best regards Pierre
Bronze Mist
•
Mar 15, 2024
We provide breakfast and transport services, would love to add a from for booking these services.
Harlequin Meteorite
•
Nov 30, 2025
Would be great to upsell breakfast with a formular like: number of guests above 7 years x number of booked nights x breakfast daily rate. That would make life so much easier
Jade Clay
•
May 17, 2024
Agree this is a much much much needed add!
Some things I'd look for as part of this request:
ability for guests to securely share their ID
ability to determine age from ID (need to ensure guest is over 25)
ability to trigger messaging after ID has been verified
ability to trigger messaging if ID was not provided in the required time frame
ability to adjust the above messaging if it's a last minute booking (<2 days)
ability to see list of guests that have been verified / unverified (to ensure no one was missed prior to their reservation)
Harlequin Meteorite
•
Nov 30, 2025
I also need to collect ID from every guests even if they book on airbnb or booking and sometimes it’s a pain to get it from the guests. Would be great to have this automized.
Cyan Spacelab
•
Mar 30, 2025
stop shop—it manages everything from ID checks and rental agreements (complete with all necessary guest signatures) to optional background checks. All this information flows directly into a custom guest portal, where guests can view their reservation details, access codes, unlock the door remotely, and even explore my online guide of recommended local spots. They can also purchase upsell options like early check-in or pool heating through a Stripe-connected system. This integrated approach streamlines communication and simplifies the entire guest experience.
Moccasin Zebra
•
Jan 26
Can we add more data, check-in button, check-out button, rate your check-in experience, rate quality of clean on arrival, view wifi info, view access code, share access to portal with other guests, etc.
Lime Koala
•
Oct 24, 2025
We’re all about making the Guest Portal the GO-TO for direct guests. It will enhance & simplify direct guest bookings considerably.
Please take a moment to vote for COMMUNICATION THREADS to be built into the guest portal (so it acts like an app, per se).
Houfy does a great job with this already (including read receipts). It almost rivals Airbnb!
Hospitable can do this easily! We can rebuild this, we have the technology (6 million dollar man reference… :-)
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Comments13
Tim Parry
Oct 3, 2025
PinnedHi all - Tim here from the product team at Hospitable.
We’re in the process of implementing a check-in form for guests to enter their name, email & phone number via the guest portal.
Aqua Reindeer
Oct 3, 2025
Please also check in time, check out time, number of beds required, age of children if applicable, other requests
Aqua Toast
Oct 4, 2025
It would be very great if you expand the guest portal, regarding check-in, to something similar than checkin and chargeautomation offer. They allow to create forms, including user defined fields and conditional logic. They also allow to add and register accompanying guests. Conditional logic is mandatory, because in some countries registration requirements do only affect specific guests (for example only lead guest or foreign guests). This applies on ID verification as well. The process first needs the guests to check-in online before they get access to the portal. During check-in they can also purchase upsells. I know that Rental agreements are partially used to collect information by the use of fillable fields, but a click through experience is much more common. I‘d like to know in which direction you’re heading.
Crimson Shark
Feb 21, 2024
That would be everything I need to fully change from Guesty to hospitable 🙏😌
Please intergrate this.
I think if more people would know about this feature request they would all upvote.
Thank you in advance!
Best regards
Pierre
Bronze Mist
Mar 15, 2024
We provide breakfast and transport services, would love to add a from for booking these services.
Harlequin Meteorite
Nov 30, 2025
Would be great to upsell breakfast with a formular like: number of guests above 7 years x number of booked nights x breakfast daily rate. That would make life so much easier
Jade Clay
May 17, 2024
Agree this is a much much much needed add!
Some things I'd look for as part of this request:
ability for guests to securely share their ID
ability to determine age from ID (need to ensure guest is over 25)
ability to trigger messaging after ID has been verified
ability to trigger messaging if ID was not provided in the required time frame
ability to adjust the above messaging if it's a last minute booking (<2 days)
ability to see list of guests that have been verified / unverified (to ensure no one was missed prior to their reservation)
Harlequin Meteorite
Nov 30, 2025
I also need to collect ID from every guests even if they book on airbnb or booking and sometimes it’s a pain to get it from the guests. Would be great to have this automized.
Cyan Spacelab
Mar 30, 2025
stop shop—it manages everything from ID checks and rental agreements (complete with all necessary guest signatures) to optional background checks. All this information flows directly into a custom guest portal, where guests can view their reservation details, access codes, unlock the door remotely, and even explore my online guide of recommended local spots. They can also purchase upsell options like early check-in or pool heating through a Stripe-connected system. This integrated approach streamlines communication and simplifies the entire guest experience.
Moccasin Zebra
Jan 26
Can we add more data, check-in button, check-out button, rate your check-in experience, rate quality of clean on arrival, view wifi info, view access code, share access to portal with other guests, etc.
Lime Koala
Oct 24, 2025
We’re all about making the Guest Portal the GO-TO for direct guests. It will enhance & simplify direct guest bookings considerably.
Please take a moment to vote for COMMUNICATION THREADS to be built into the guest portal (so it acts like an app, per se).
Houfy does a great job with this already (including read receipts). It almost rivals Airbnb!
Hospitable can do this easily! We can rebuild this, we have the technology (6 million dollar man reference… :-)
@Tim Parry @Abby Grous @Pierre-Camille Hamana