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Comments4

  • Coral Aurora

    •

    Jan 10, 2025

    Please add a condition for custom codes that the rental agreement isn’t signed (later for security deposit failed) so we can send reminders. Ultimately automation that the system just turns those messages off and send reminders as well as prevents the door code from going out would be the most helpful.
    In addition to the condition you could just add the ability to scope tasks for teams to more than just the property, meaning scope them to Airbnb, VRBO, and direct like messages. This way you could send your team a notification 72 hours prior to a direct booking checkin to confirm rental agreements, security deposits, and identity verification.

  • Coral Aurora

    •

    Jan 9, 2025

    Hi, we need to be copied on these emails to guests. We have to manually track when a rental agreement is not complete. The email reminders should come from the host’s email but at the very least we need an alert so we can turn off the check-in message/door code. This is critical. This should be automated. If a guest fails to complete a security deposit or rental agreement 72 hours out the system should alert the host via email and turn off the check-in message/disable the door code!! @Abby Grous

  • Abby Grous

    Team•

    Jan 5, 2025

    Thanks for making us aware of this @John Winter ! We will get it fixed ASAP.

  • Blue Orange

    •

    Jan 5, 2025