Guest Review Status Tracker in Guest Experience

Problem Statement

• There's no way to see which past guests have not yet left a review
• Hosts can't easily identify guests who haven't reviewed to follow up with them personally

Current Workaround

• Hosts have to manually check each guest's review status across platforms (Airbnb, Vrbo, etc.)
• This is time-consuming and makes it difficult to know who to reach out to

Impact

• Lost opportunity to request reviews from guests who haven't left one
• Extra manual work tracking review status across multiple platforms
• Potential loss of valuable reviews that could improve property ratings

Proposed Solution

• Add a view or list in Guest Experience showing guests who have not yet left a review
• Allow hosts to easily identify and reach out to these guests personally

Unlock

• Hosts would be able to quickly see which guests haven't reviewed and personally request reviews
• Increase the number of reviews received without relying solely on automated messages