Immediate Automated Messaging for Last-Minute Bookings

Problem statement

Currently, messages for last-minute bookings are scheduled with a delay (e.g., 30 minutes after acceptance or the next day), which can result in guests not receiving critical check-in instructions in time.

Current workaround

Hosts must manually send the messages from the Activity log once they appear.

Impact

• This creates a risk of messages being missed entirely, leading to a poor guest experience.
• Increases manual workload for the host.

Proposed solution

Allow automated messages for last-minute reservations to be sent immediately upon booking/acceptance.

Unlock

Hosts can ensure guests always receive their instructions instantly, regardless of when they book, without needing to monitor the inbox manually.