Improve alter reservation tool clarity and pricing transparency

Problem statement

• The current alter reservation tool is confusing and doesn't clearly explain how it calculates pricing when extending or modifying reservations
• Hosts are uncertain about what charges will be applied when using the tool to extend guest stays
• The lack of transparency in pricing calculations creates confusion and hesitation when modifying reservations

Current workaround

Hosts are bypassing Hospitable's alter reservation tool entirely and using the Airbnb platform directly to extend reservations, because they can't understand how Hospitable is calculating the changes.

Impact

• Lost time switching between platforms to complete what should be a simple task
• Reduced trust in Hospitable's reservation management tools
• Risk of pricing errors or guest confusion when hosts are unsure of the calculations
• Decreased efficiency in managing reservation changes

Proposed solution

Redesign the alter reservation tool with:

• Clear, step-by-step breakdown of pricing calculations (showing nightly rates, fees, and totals)
• Simplified interface that makes it obvious what changes are being made
• Transparent math that shows exactly how the new total is calculated

Unlock

Hosts would be able to confidently extend and modify reservations directly within Hospitable without needing to switch to other platforms, saving time and reducing friction in their workflow.