Problem statement
- Booking.com includes pass-through taxes in the gross booking amount, and Hospitable calculates commission on this full amount including tax
- Other platforms don't include tax in the commissionable base, causing inconsistent commission calculations across platforms
- This results in lower commission revenue on Booking.com bookings compared to other platforms
Current workaround
- None available - there's no way to adjust how commission is calculated on Booking.com bookings
Impact
- Reduced commission revenue on Booking.com bookings
- Inconsistent commission calculations across platforms
Proposed solution
- Add an option to include sales/pass-through taxes in the commissionable amount on owner statements, so commissions are calculated on the full booking amount including tax
Unlock
- Consistent commission calculations across all platforms
- Fair commission revenue on Booking.com bookings