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Inform us if a mail address is invalid

Feature requests

When setting up a manual booking and thus writing the guests email manually, a mistyping will not be known for us hosts until the guests contacts us about never getting any information.

We don’t know that because hospitables automated messages are shown as sent, even though / if the recipients email provider sends back a message telling that the user does not exist. All these returning mails (user not existing, recipient mailserver not responding/existing) should be caught and forwarded to our chat / inbox.

Status: Backlog2 comments

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Comments2

  • Andrew Schorr

    Team•

    Feb 26, 2025

    That’s a great idea. We do a lot of validations as well on entry for Direct that we could potentially use here to detect them on entry.

    • Coffee Starlight

      •

      Feb 26, 2025

      Happy that you like my idea.
      Validation of failed message return and a user friendly feedback to us (delivery failed with, please check if there is a typo in the email-address) would be great, but for now, if it’s about me, I’d be totally fine if you would just forward all delivery-failed-messages to our conversation. I think this might be much easier to implement and would do, until you come up with something nicer.