Hey @HD Escapes Master Login! Thanks for making this feature request. Could you share more about what you see on the reservation details page on the OTA that you can’t get on Hospitable? We’d love to improve the information we offer within Hospitable so you don’t feel the need to bounce around between apps.
Sapphire Compass
•
Dec 18, 2024
The most common reason I have to go directly to the Airbnb page for the reservation is for requesting additional funds. For example, an early check in fee, or perhaps an item was damaged and the guest needs to be charged for it.
I suppose in a perfect world the send/request money function would be available through hospitable, but I have a feeling that might be a much bigger project than just a link to the relevant reservation page.
Emily Tunggala
Team•
Dec 18, 2024
Thanks for the extra context! It’s actually something we’re starting to work on in the new year as a part of our guest portal for OTA-bookings! It is a big project, but is one of our highest priorities.
Do you use Direct now? We have Upsells in beta, which can collect payment for early check-in and late check-out.
Stay tuned, we’re very likely to alleviate this pain soon!!
Log in to comment and vote
Comments3
Emily Tunggala
Dec 18, 2024
Hey @HD Escapes Master Login! Thanks for making this feature request. Could you share more about what you see on the reservation details page on the OTA that you can’t get on Hospitable? We’d love to improve the information we offer within Hospitable so you don’t feel the need to bounce around between apps.
Sapphire Compass
Dec 18, 2024
The most common reason I have to go directly to the Airbnb page for the reservation is for requesting additional funds. For example, an early check in fee, or perhaps an item was damaged and the guest needs to be charged for it.
I suppose in a perfect world the send/request money function would be available through hospitable, but I have a feeling that might be a much bigger project than just a link to the relevant reservation page.
Emily Tunggala
Dec 18, 2024
Thanks for the extra context! It’s actually something we’re starting to work on in the new year as a part of our guest portal for OTA-bookings! It is a big project, but is one of our highest priorities.
Do you use Direct now? We have Upsells in beta, which can collect payment for early check-in and late check-out.
Stay tuned, we’re very likely to alleviate this pain soon!!