Manual Retry Button for Failed Guest Experience Messages

Problem Statement:

• When a Guest Experience scheduled message fails to send or isn't delivered, there's no way to manually retry it from the GX log
• Hosts must manually copy the message text and paste it into the guest's Inbox conversation to resend

Current Workaround:

• Copy the message content from the GX log
• Navigate to the guest's conversation in the Inbox
• Paste and send the message manually

Impact:

• Time-consuming and error-prone process
• Increases risk of sending incorrect or incomplete messages
• Creates extra manual work for hosts managing multiple properties

Proposed Solution:

• Add a "Retry Send" button directly in the Guest Experience log for scheduled messages that failed or weren't sent
• One-click resend without needing to navigate to the Inbox

Unlock:

• Hosts can quickly resend failed messages with a single click
• Reduces manual work and potential for errors
• Improves guest communication reliability