Manual smart lock code resync

Problem Statement:

  • When a smart lock code hasn't arrived but the lock has been fixed, there's no way to manually re-attempt sending the code
  • This forces hosts to either wait for automatic retries or send backup codes unnecessarily

Current Workaround:

  • Changing the reservation time to trigger a new code, but this risks disrupting automated messages

Impact:

  • Confuses guests when backup codes are sent unnecessarily
  • Creates operational friction and reduces control

Proposed Solution:

  • Add a "re-attempt" button in the reservation to manually retry sending the door code if there's a problem in the chain of door code statuses

Unlock:

  • More confidence in door codes before guest check-in
  • Ability to proactively resolve code delivery issues without confusing guests

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Upvoters
Status

New

Board

πŸ’‘ Feature requests

Date

About 10 hours ago

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