VRBO direct connection. When a guest inquires about a booking, a message thread is created and it syncs to Hospitable. That same guest BOOKED with me, and now the booking has a new, separate message thread. My guest, at some point, responded back on the older INQUIRY thread, leading to a ton of confusion for me (and likely them too), to be able to refer back to our prior conversation in the BOOKING thread when responding. I understand this is a VRBO driven problem because Hospitable just mirrors VRBO’s behavior for this. Hospitable could improve on VRBO by merging these threads.