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Messaging Event - Rental Agreement Signed

Feature requests

It would be great if there was an option for a messaging rule event: after rental agreement is signed. Some of my guests pay with other means than credit card so I want to send the payment instructions automatically once the agreement is signed.

Thanks!

2 comments

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Comments2

  • Chocolate Pickle

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    Sep 22

    I’d love to see this expanded to include Rental Agreement Signed and Guest ID Verification Completed, with the option to trigger a message after either one or once both are complete.

    This would benefit both hosts and guests:

    1. Keeps the host’s inbox clean — the completion notification would no longer sit unresolved and awaiting a reply, taking it off the host’s to-do list automatically.

    2. Reassures the guest — they immediately know their required forms have been completed and received.

    3. Creates a perfect communication opportunity — hosts could use that trigger to send whatever comes next in their guest journey: local recommendations, payment instructions, an upsell, arrival information, or simply a personal thank-you.

    It turns a task-completion notification into an automated touchpoint that improves both workflow and guest communication. I think this could be a really useful messaging trigger for many different types of hosts.

  • Crimson Shark

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    Feb 28, 2025

    Receiving a notification when a guest signs a rental agreement would be highly beneficial. It would allow us to promptly thank them for signing and engage with them by asking about the purpose of their visit. This added personal touch enhances the guest experience, enabling us to tailor our check-in message accordingly. A bit of human interaction fosters a stronger connection and ultimately leads to better reviews.