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Metrics Export: Ability to export message threads and individual messages

Some customers would like the ability to export message threads and individual messages
Status: Backlog2 comments

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Comments2

  • Plum Burrito

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    May 25

    This is necessary to prove documentation for REPS tracking for obtaining short term rental tax loophole benefits.

  • Azure Waterfall

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    Apr 19

    This would be a huge unlock for how I use Hospitable.

    Right now I’m connecting Hospitable to ChatGPT via the MCP integration to help manage operations and guest communication. I’m also building a guest database so I can recognize returning guests and personalize future messages.

    The missing piece is access to message history. A lot of the most valuable information about guests is in those conversations—what they asked about, what they cared about, any issues that came up, etc.

    If there were a way to export or access message threads (even read-only), I could:

    • summarize guest preferences and communication style

    • identify great guests vs. higher-maintenance ones

    • send much more personalized messages to returning guests

    • generally improve the guest experience without adding more manual work

    Even a basic export or API access to message threads would go a long way.

    Would love to see this prioritized.