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More granularity for activation and expiration of smart lock codes

Feature requests

I am transitioning to Hospitable Devices from Jervis Systems. Historically I have given guests a 15 or 30 minute “grace period” after checkout, so that their keypad code doesn’t abruptly stop working at check-out time. This is because guests are often scrambling to leave “on time” and might need a few minutes extra to get their stuff out of the property. And I don’t want them having to call me when all they need is a few extra minutes.

That said, I’ve noticed that Hospitable only supports early activation and late deactivation in full one-hour increments. This is TOO MUCH time for the use case described above.

So I’m wondering if it might be possible to make the activation and expiration of door codes (under “Settings” in Devices) be expressed in minute rather than hours. Or at the least, allow it to be configured in 15-minute increments (15 minutes, 30 minutes, or 45 minutes).

Status: Completed4 comments

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Comments4

  • Kristijan Laco changed status to Completed
    Team•

    Oct 22, 2025

    Pinned

    Hi Tom, Kris here from the Smart Devices team 👋

    You can already choose whether to apply the activation and deactivation delay in hours (the default) or in minutes. This flexibility allows you to set more precise timing, such as a 15 or 30-minute window, before check-in or after check-out.

    • Amethyst Bagel

      •

      Oct 22, 2025

      I’m doing a facepalm right now :-) Thanks for pointing out that the “hours” setting is a dropdown that can be changed to “minutes.” Disregard my suggestion LOL

      • Kristijan Laco

        Team•

        Oct 23, 2025

        No worries at all Tom, your feedback was really helpful! 😊

        Based on this, we’ve made a small improvement to make the option more discoverable. The buttons are now styled differently and include a small dropdown arrow, so it’s clearer that you can switch between minutes and hours.

        Thanks again for bringing this up, it’s exactly the kind of insight that helps us make Hospitable even better!

        • Amethyst Bagel

          •

          Oct 23, 2025

          That's awesome, thank you!