Multi-Guest ID Verification with Individual Secure Links for All Occupants

Problem Statement:

• Many hosts operate in jurisdictions where they are legally required to collect government-issued ID from every guest staying at the property
• Current Hospitable verification only covers the primary guest, leaving hosts non-compliant with local regulations
• No workflow exists to collect ID from accompanying guests individually

Current Workaround:

• Hosts must manually collect IDs from all guests through external means (email, messaging apps, third-party tools)
• Some hosts use third-party guest registration software (like CheKin) to handle this separately
• This creates operational inefficiency and fragmented guest data

Impact:

• Legal compliance risk in countries requiring full guest identification
• Additional operational burden on hosts managing multiple properties
• Need to maintain and pay for separate third-party registration tools
• Inconsistent guest experience and data collection

Proposed Solution:

• Primary guest enters names and contact details (email/phone) of all accompanying guests during booking
• Each guest receives their own secure link to upload their government-issued ID and complete verification
• Adults complete full ID verification; minors are listed by name and date of birth with parent/guardian confirmation (unless local law requires ID)
• Reservation is only considered fully verified once all required adult guests have completed verification
• Automated check-in instructions and smart lock codes are only released after all verifications are complete
• This feature should work across Airbnb, Booking.com, Vrbo, Agoda, and direct bookings so hosts have one consistent verification workflow regardless of the booking source
• Hosts can configure verification requirements based on local regulations (country/region settings)

Unlock:

• Full legal compliance with guest identification requirements across all markets
• Streamlined, automated check-in process without third-party tools
• Flexible configuration for different regulatory environments
• Improved guest experience with clear, individual verification links
• Centralized guest data management within Hospitable