Multiple Conditions for Custom Codes ("OR" and "AND")
For encouraging a guest to extend their stay, I have to create two separate custom codes. One for if the night after their booking is open, and one for if the night before their booking is open. I would like to be able to send a message if the night after OR the night before is open, and include the pricing of what that night would be if they added it with a custom discount (eg 25%). Otherwise, I have to have wording in each custom code that would sound okay even if the other code does not get triggered, which is clunky.
Jade Elephant
•
Jan 4, 2025
I agree! Having this feature would make upselling so much more streamlined.
Rose Astrometry
•
Feb 9
Perfect use case for this is to be able to upsell the night before OR after a reservation. Eg, if the night before AND after a reservation is available, that code could be used in a message that offers both. If only one or the other is available, then separate message rules could be made for those scenarios. Much better experience for the guest.
Gray Radar
•
Sep 29, 2025
Seems this feature request has been sitting here for 2 years with no movement. With the new upsell feature in Hospitable, this is even more critical to implement. In my use case, I want to be able to offer an upsell (like a discounted orphan night or late checkout) via a custom code that goes out if the day they are checking out has nobody checking in - currently I can do that, which is great.
However, I also want to specify to NOT send that out if the day they are checking out is a Friday, for example. Currently I cannot do that, and therefore still cannot use Upsells for this.
Coral Aurora
•
Jan 2, 2025
YES!!!!! THIS SOLVES YOUR ORPHAN ISSUE. We need to be able to apply conditions from the message itself NOT just the custom data.
Moccasin Croissant
•
Aug 24, 2024
Being able to add more than one condition to a custom code is critical and would allow for much more personalized messages to be sent. In particular, being able to combine the “night before check-in is available” and/or the “night after check-out is available”. Help us generate more bookings by enabling this functionality please.
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Comments6
Amaranth Cherry
Jul 27
•Merged request
•10 votes
Multiple Conditions for Custom Codes ("OR" and "AND")
For encouraging a guest to extend their stay, I have to create two separate custom codes. One for if the night after their booking is open, and one for if the night before their booking is open. I would like to be able to send a message if the night after OR the night before is open, and include the pricing of what that night would be if they added it with a custom discount (eg 25%). Otherwise, I have to have wording in each custom code that would sound okay even if the other code does not get triggered, which is clunky.
Jade Elephant
Jan 4, 2025
I agree! Having this feature would make upselling so much more streamlined.
Rose Astrometry
Feb 9
Perfect use case for this is to be able to upsell the night before OR after a reservation. Eg, if the night before AND after a reservation is available, that code could be used in a message that offers both. If only one or the other is available, then separate message rules could be made for those scenarios. Much better experience for the guest.
Gray Radar
Sep 29, 2025
Seems this feature request has been sitting here for 2 years with no movement. With the new upsell feature in Hospitable, this is even more critical to implement. In my use case, I want to be able to offer an upsell (like a discounted orphan night or late checkout) via a custom code that goes out if the day they are checking out has nobody checking in - currently I can do that, which is great.
However, I also want to specify to NOT send that out if the day they are checking out is a Friday, for example. Currently I cannot do that, and therefore still cannot use Upsells for this.
Coral Aurora
Jan 2, 2025
YES!!!!! THIS SOLVES YOUR ORPHAN ISSUE. We need to be able to apply conditions from the message itself NOT just the custom data.
Moccasin Croissant
Aug 24, 2024
Being able to add more than one condition to a custom code is critical and would allow for much more personalized messages to be sent. In particular, being able to combine the “night before check-in is available” and/or the “night after check-out is available”. Help us generate more bookings by enabling this functionality please.