Problem:
When a host reassigns a task via the calendar (or task rule change), the new teammate gets a "Task assigned" notification, but the original teammate is silently dropped from the task. The task disappears from their iCal feed, but they receive no notification telling them they're no longer responsible. This creates real-world risk of two cleaners arriving at the same property — especially if the original teammate had already seen the initial assignment and put it on their schedule.
Proposed solution:
Add a "Task unassigned" notification type (email + SMS, configurable like other Task notification rules) that fires to the previously assigned teammate when:
• A host reassigns the task to someone else, or
• A task rule change removes them from the task.
Ideally configurable per-property and per-teammate, mirroring the existing Task assigned / Task updated rule structure.
Why it matters:
• Prevents double-dispatch (two cleaners at one property).
• Reduces host overhead (no need to manually message the old cleaner).
• Closes a notification-symmetry gap — we already notify on assignment, we should notify on un-assignment.
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Backlog
💡 Feature requests
Operations
About 3 hours ago
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Backlog
💡 Feature requests
Operations
About 3 hours ago
Get notified by email when there are changes.