I think my ideal flow would be: 1) Smart upsell for early check in or late check out subject to cleaner approval - ability to not include this upsell if it is a same-day turnover
2) Message is automatically sent to cleaner for approval
3) If approved or denied, message sent to guest. Automatically denied if not responded to within X hours of requested check in time
4) Funds from the upsell are split between manager and cleaner based on custom %. Payouts sent to cleaner at the end of each month.
This would be motivational for our cleaning team, and also Hospitable would benefit from more upsells. As it is now, it is too many approval and communication steps for me to offer early or late check in/out on my own.
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Cyan Duck
Jan 5
I think my ideal flow would be:
1) Smart upsell for early check in or late check out subject to cleaner approval - ability to not include this upsell if it is a same-day turnover
2) Message is automatically sent to cleaner for approval
3) If approved or denied, message sent to guest. Automatically denied if not responded to within X hours of requested check in time
4) Funds from the upsell are split between manager and cleaner based on custom %. Payouts sent to cleaner at the end of each month.
This would be motivational for our cleaning team, and also Hospitable would benefit from more upsells. As it is now, it is too many approval and communication steps for me to offer early or late check in/out on my own.