Ability to turn off the automated “leave a review” email that Hospitable sends to Direct guests after check-out (Guest Portal review request).
We prefer to collect reviews only on an external platform (e.g., Facebook/Google) and don’t want guests receiving a second prompt that encourages leaving a review inside Hospitable/Direct instead.
Add a setting (global and/or per property) to:
Disable the Direct guest review-request email after check-out, and/or
Disable Direct guest reviews entirely
Why this matters:
Hosts with an established review strategy on Facebook/Google want to avoid splitting reviews across platforms
Reduces guest confusion from multiple review requests
Gives hosts more control over the guest experience and branding
Workaround today:
Hosts can send their own after-checkout message with a Facebook/Google link, but the Hospitable Direct review email still sends autom
Please authenticate to join the conversation.
New
💡 Feature requests
About 5 hours ago
Get notified by email when there are changes.
New
💡 Feature requests
About 5 hours ago
Get notified by email when there are changes.