Option to Disable Guest Cleanliness Ratings Until Available to All Teammates
Problem Statement:
- Cleaners can currently view guest cleanliness ratings in the Tasks App
- Other teammates (inspectors, check-in teammates, etc.) cannot see these ratings
- This creates an inconsistent experience where some teammates have visibility and others don't
Current Workaround:
- There is no workaround — inspectors simply cannot see guest cleanliness feedback that cleaners can access
Impact:
- Inspectors cannot reference guest feedback when evaluating cleaning quality
- Creates confusion about who has access to what information
- Makes it difficult to hold cleaners accountable using guest feedback when inspectors are involved
Proposed Solution:
- Add a setting to disable guest cleanliness ratings visibility for all teammates
- Ratings should only appear once the feature is available to all teammate roles consistently
Unlock:
- Teammates would have consistent access to guest cleanliness feedback
- Inspectors could reference guest ratings when evaluating cleaning quality
- Better accountability and alignment across the operations team
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