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Owner portal

  • Manage your agreements with owners.

  • Publish Statements or Invoices for your owners to view.

  • Allow your owners to book their own stays within your limitations, and treat those stays differently (don’t take commission on them, for example).

  • Manage payments between you and your Owners

Status: Completed22 comments

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Comments22

  • Emily Tunggala changed status to Next
    Team•

    Mar 27, 2025

    Pinned

    📣 Calling all managers and co-hosts looking for an Owner’s portal! The product team is hosting 1:1 calls with you to learn more about your pain points when it comes to owner management, to help us define a solution that not only saves you time, but highlights your performance to your owners. During this 30-minute call, we’ll spend about half of our time together talking about your current process and pain points, and the rest hearing all about your hopes and dreams!

    Book a call here (spots are limited!) 👇

    https://scheduler.zoom.us/emily-tunggala/1-1-research-call-owner-s-portal

  • Magenta Andromeda

    •

    Nov 27, 2024

    First off, going white-label is the way to go… it’ll be the best setup! Let the owner book their own stays, see the occupancy rate, and check out clear owner statements.

  • Coral Sunshine

    •

    Aug 15, 2024

    We need this ASAP ASAP ASAP ASAP!

  • Amber Beach

    •

    Nov 13, 2024

    GO GO GO!

  • Beige Rain

    •

    Apr 14, 2025

    I think any messaging or maintenance should be within this portal also

    • Sapphire Pinwheel

      •

      Apr 20, 2025

      I completely agree. Owners can be all over the place. The want to text, and call, and email. Having a central location for everything, including messaging would be SO great. And I love the idea of including their maintenance (& housekeeping) tickets here too. So they can see what maintenance was performed and how much they spent on services.

  • Pierre-Camille Hamana

    Team•

    Apr 3, 2024

    Could you please elaborate what you mean by "share access to matrix", what the matrix entails, what problems would it solve for you? @Anna Kutin/ Sun Management

    • Crimson Shark

      •

      Apr 5, 2024

      Good Morning

      I meant, that instead of download and send rental data to my homeowners, me having ability to permit each homeowner to see their own metrics

  • Amaranth Shore

    •

    Nov 17, 2024

    I also need this!

  • Indigo Mustard

    •

    Nov 20, 2024

    What’s an owner portal?

    • Hospitabase

      Team•

      Nov 20, 2024

      Hey @Marnie Adams :)

      An Owner portal is a portal that you share with the Owners of properties that you manage. It’s where the owner can see monthly statements and invoices, understand property performance and eventually do things like book their own owner stays.

      Do you manage properties on behalf of owners? If so, what would you like to see an owners portal do? What types of information do your owners ask you for each month that we might be able to save you time on?

  • Azure Tamarin

    •

    Mar 18, 2025

    This is kinda of ½ the point of a PM system.

    Owners need to be able to book stays, have accurate owner statements, and view maintenance & cleaning tasks (without seeing an employee’s full name + contact info).

  • Apricot Astronaut

    •

    Mar 19, 2025

    I would love to be involved in the development of this to help include an owner onboarding element.

    • Emily Tunggala

      Team•

      Mar 24, 2025

      Hey @Nancy-Paige Robinson ! We’ll definitely reach out soon for your input. Thanks for your willingness to help us out.

      The owner onboarding element is super exciting for us. We’re envision something like this:

      • You invite an owner and send them an agreement for their e-signature

      • They sign the agreement and create their properties

        • They connect their own channels and listings, if they already have them

        • Or they add property information directly, so Hospitable can (eventually) create the listings on their/your behalf

      • They can populate basic Knowledge Hub information, like how to work the dishwasher, quirks of the property, etc.

      • They add their payout or payment method, depending on if you pay them monthly or they pay you