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Owner Stays

Feature requestsOperations

What is the Owner Stays option? I HATE IT!!! The owners are blocking extra days now and wanting earlier check-ins and late check-outs that we don't want to give. Also, it doesn't notify the cleaners when they need to come. Some owners just don't listen. Please make that a toggle so we as the person subscribing to Hospitable (the co-host) can allow it or not for our owners to see it. This cost us $2000 today in extra blocked days because there are options that owners should not have access to. Thank you!!

Status: Rejected1 comment

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Comments1

  • Emily Tunggala

    Team•

    Aug 28, 2025

    Hi @Mabbe ! We took a look at your account, and can see that the Owner who added their own Owner Stay is a secondary user on your account with the permission to manage reservations. I’d recommend taking a look at your secondary users and unchecking this permissions if you don’t want them to be able to add manual reservations or owner stays.

    Now that we’ve launched Owner Portals, our recommendation is that your Owners be invited to their portal rather than be invited to your Hospitable account as secondary users. Here’s more information about the portal:

    https://help.hospitable.com/en/collections/13367297-owner-s-portal

    Owners can’t book stays from the portal yet, but when we do release that it will be permission based and you’ll have the option to disable it if you don’t want your owners to have that type of control.