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Owners stay Different from manual booking

Feature requests

It it’s important to have an owner state not be the same thing as a manual booking since we shouldn’t have the same type of messaging as well as seeing additional insight on what they selected during the owners stay process.

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Comments1

  • Matt Jongbloet

    Team•

    Dec 29, 2025

    Hey @Alex Bykov,

    Thanks for sharing this, I want to make sure I fully understand what you’re running into. Today, Owner’s Stays are designed to be separate from manual bookings. When creating an Owner’s Stay, you can set dates, guest count, owner contact info, smart lock access, and whether a cleaning is scheduled, and you can choose whether or not to send a confirmation message.

    To help us pinpoint the issue you’re experiencing, could you clarify a couple of things?

    • Where are you seeing Owner’s Stays behave like manual bookings?

    • Are you creating the Owner’s Stay yourself, or is the owner booking it through the Owner Portal?

    • What additional details would you expect to see for an Owner’s Stay that you don’t see today?

    The more specific you can be, the easier it’ll be for us to improve this experience.