Post-Checkout Upsell Options for Guests

Problem Statement:

• Guests complete their checkout but have no opportunity to add extra services or upgrades (e.g., airport transfers, late checkout, extra amenities)
• Hosts miss out on additional revenue opportunities after the booking is confirmed

Current Workaround:

• Hosts must manually reach out to guests via messaging to offer additional services
• This is time-consuming and often happens too late for guests to plan

Impact:

• Lost revenue opportunities for hosts
• Inconsistent guest experience
• Additional manual work for hosts

Proposed Solution:

• Allow hosts to set up upsell offers that are presented to guests after checkout is complete
• These could include optional add-ons, upgrades, or additional services

Unlock:

• Hosts would be able to increase revenue through optional add-ons
• Guests would have a seamless way to enhance their stay
• Reduced manual communication burden on hosts