Printable commission agreement settings and sample Owner Statement

Problem statement

Property managers cannot easily explain or demonstrate how Reservation Commission Agreement settings will affect monthly Owner Statements. The settings page lacks clear guidance on which options apply in different scenarios, and there's no way to show owners what their statements will look like before the first reservation is processed.

Current workaround

Trial and error — property managers learn how settings work one monthly statement at a time, often making mistakes along the way.

Impact

• Damages credibility with client-owners who lose confidence in the property manager's ability to run the backend of the business
• Creates confusion and misaligned expectations about how revenue, commissions, and fees will be reported
• Delays clarity until after the first statement is published, when it may be too late to adjust expectations
• Attributes operational confusion to both the property manager and Hospitable

Proposed solution

Provide two new capabilities in the Owner Statements area:

• Printable PDF export of Reservation Commission Agreement settings — a clean, client-facing document that shows all configured commission rules, fee splits, and payout directions
• Sample/demo Owner Statement generator — the ability to generate a mock statement that demonstrates all configured settings in action (e.g., pets, upsells, different platforms, fee splits) even if those scenarios haven't occurred yet in a real month

Unlock

Property managers could establish 100% clarity on the business relationship and monthly statement structure with client-owners before the first stay, building trust and setting accurate expectations from day one.