Provide Phone Support to Direct Premium Guests when booking

Guests have had and will continue to have issues during booking with Direct Premium. Provide phone support directly to those guests when they have issues that we as hosts are unable to support during their booking process (i.e.: credit card issues, website issues). Otherwise, we have to jump through a lot of hoops to get them booked and be technically savvy enought to problem solve technical issues that we have no clue about.