Problem statement:
- Airbnb inquiries take up to 2 hours to appear in Hospitable, while regular messages sync within ~30 seconds
- This delay means hosts miss timely responses to potential guests
Current workaround:
- Manually checking the Airbnb app for new inquiries and responding there
Impact:
- Risk of losing bookings due to slow response times
- Inconsistent guest experience across messaging and inquiries
Proposed solution:
- Sync Airbnb inquiries to Hospitable in near real-time, similar to how regular messages are handled
Unlock:
- Hosts can respond to inquiries immediately within Hospitable
- Faster response times improve guest experience and booking conversion