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Refunds in accordance with cancelation policy

Refunds are not being processed in accordance with the host's refund policy. Has that been corrected? Abby was working with me on that and I'd like to know the way forward and timeline. @Abby Grous

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  • Abby Grous

    Team•

    May 22, 2025

    Hi @breannear@gmail.com refactoring the way we calculate refunds when a guest has paid with payment terms is still on our product roadmap. We plan to begin work on it soon, I can’t provide an exact date yet, but I estimate it to be before the end of the quarter.

    • Coral Aurora

      •

      Nov 1, 2025

      Hello, just looking for an update on this.