Problem Statement
- Notifications and services in Hospitable often apply only to specific regions (e.g., Trip Insurance is only available for US properties)
- Non-US users receive these notifications without any indication that the feature doesn't apply to them
- This causes confusion and wasted time for users in markets where the service isn't offered
Current Workaround
- Users must independently research which features are available in their region
- There's no in-app or email indication that a notification is region-specific
Impact
- Non-US users waste time exploring features that aren't available to them
- Creates confusion and frustration about what Hospitable offers in their market
- Leads to unnecessary support inquiries
Proposed Solution
- Add a clear notice to all email and app notification blasts indicating when a notification or service only applies to the US market (or other specific regions)
- This could be a simple disclaimer or badge within the notification itself
Unlock
- Users will immediately know whether a feature applies to their region
- Reduced confusion and wasted time for non-US users
- Fewer support inquiries about unavailable features