Regional Availability Notices in Notifications

Problem Statement

  • Notifications and services in Hospitable often apply only to specific regions (e.g., Trip Insurance is only available for US properties)
  • Non-US users receive these notifications without any indication that the feature doesn't apply to them
  • This causes confusion and wasted time for users in markets where the service isn't offered

Current Workaround

  • Users must independently research which features are available in their region
  • There's no in-app or email indication that a notification is region-specific

Impact

  • Non-US users waste time exploring features that aren't available to them
  • Creates confusion and frustration about what Hospitable offers in their market
  • Leads to unnecessary support inquiries

Proposed Solution

  • Add a clear notice to all email and app notification blasts indicating when a notification or service only applies to the US market (or other specific regions)
  • This could be a simple disclaimer or badge within the notification itself

Unlock

  • Users will immediately know whether a feature applies to their region
  • Reduced confusion and wasted time for non-US users
  • Fewer support inquiries about unavailable features

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Upvoters
Status

New

Board

πŸ’‘ Feature requests

Date

About 2 hours ago

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