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Rental agreement notifications based on check-in date (for guest & manager)

Feature requestsRental agreements

The recent update to rental agreement notifications is great, but it’s missing a crucial setting: The ability to notify a guest who hasn’t signed, and who’s booking is getting close.

Adding this condition to the Task Reminders area seems like it should be reasonably straighforward, and in my opinion is critical to include.

Additionally… as a host, unless I’m manually checking multiple times a week, I’m TOTALLY in the dark as to whether someone has signed an agreement or not. If a reservation is approaching and they haven’t completed their tasks, I need to know so I can make sure they’re 100% set up for their stay.

Status: Limited release8 comments

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Comments8

  • Aqua Iguana

    •

    Sep 1

    Yes!

    We need this !!

  • Lime Manatee

    •

    May 17

    Could the completion webhook or notification provide a link to download?

  • Lime Manatee

    •

    May 17

    Could the fields be scraped from the rental agreement and be leveraged elsewhere?

    • Sapphire Horizon

      •

      May 17

      Talking to their chat bot, it sounds like info pertaining to the rental agreement is not available via the API. I sent a message to a human to confirm.

  • Tim Parry

    Team•

    Jul 25, 2025

    Hi @peacefulwaters. Thanks for the feedback. These notifications currently happen automatically:

    We currently send check-in task reminders to guests who have not yet signed the agreement via the Hospitable inbox. These reminders happen on a fixed schedule with increasing frequency as check-in draws closer.

    • Sapphire Horizon

      •

      Jul 25, 2025

      Tim, I’m unsure what you’re talking about.

      Notifications are only sent out on the schedule set in my Guest Portal Task Reminders area, and the only setting I have is based upon booking date (task creation date).

      • Tim Parry

        Team•

        Jul 25, 2025

        Hi @peacefulwaters, ah so you’re looking for the ability to change the condition on when it sends, i.e not based on days after guest portal task creation, but based on days until check-in?

        • Sapphire Horizon

          •

          Jul 25, 2025

          Tim, yes. As stated in the title, RA notifications based on check in date. I tried to edit my post for clarity but wasn’t able to.