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Reviews reposted on direct site from booking.com don't make sense without the emoji

  • Your Direct site shows guest reviews automatically, but it only displays the text, not the emoji from Booking.com.

  • One review reads: “That we weren’t staying longer.”

  • On Booking.com, this comment appears next to a sad face emoji, which gives it meaning (see attached)

  • On the Direct site, the emoji is removed, so the sentence becomes confusing and meaningless on its own (see below)

  • I would suggest that the review display should either include the emoji or present the wording in a way that makes sense without it.

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Comments1

  • Sapphire Elephant

    •

    Oct 10

    The way reviews are reposted needs fixing