Route Device Battery Alerts to Teammates via Notification Rules

Problem Statement:

• When a device's battery reaches the low threshold, the notification is only sent to the account owner
• There's no way to route this alert to specific teammates (e.g., housekeeping staff) who could handle battery changes
• This creates a bottleneck where only the owner can see and act on low battery warnings

Current Workaround:

• The account owner must monitor device battery levels personally
• If the owner isn't available, low battery devices may go unnoticed until they fail completely

Impact:

• Risk of devices going offline without timely battery replacement
• Increased operational burden on the account owner
• Potential negative guest experience if devices malfunction due to dead batteries

Proposed Solution:

• Allow Notification Rules to include device battery health as a trigger condition
• Enable routing of battery alerts to specific teammates (not just the account owner)
• Teammates could receive these alerts via SMS or email

Unlock:

• Housekeeping or maintenance teams can proactively replace batteries before devices fail
• Reduced dependency on the account owner for device maintenance
• Improved reliability of smart devices across properties