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See the owner portal the way an owner sees it

We need to see an owner portal the way they see it, banking info and all now that is a thing. I can’t help an owner navigate it when I only see a snapshot of what they see. Owners are already having issues with how to add their bank account and I can’t help.

Status: Rejected1 comment

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Comments1

  • Emily Tunggala

    Team•

    Nov 17, 2025

    Hi @Stephanie Thacker ! The bank account verification process (called “Know Your Customer”) happens through a 3rd party, so isn’t something we have the ability to show in the preview. Do you have any specifics about what issues they’re encountering? We’d be happy to guide you on how to best help them! You’re welcome to reach out anytime to support@hospitable.com