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Smart Lock: Extend code dates manually (in every case control to the host!)

Feature requestsSmart devices

Example: Booking came from AIRBNB. The guest want to stay 2 days longer, we hosts want to upsell this WITHOUT AIRBNB FEE. So now we can't change the original booking, because that's made by Airbnb (that would extend the code as well, but we don't want to have that via AIRBNB). OK: So we block calendar for that upseeling.

But now the code expires 😡 So we need to have the chance to extend the code date manually. BUT if the guest wants to come 2d earlier and I put an extra code for the guest in the Smartlock backend then Hospitable will send the emergancy-message, because I do not send the code that Hospitable automatically made too short. That I can't switch off :-(

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Comments2

  • Turquoise Deer

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    Jan 10, 2025

    This is a very necessary feature request, I often sell orphan days to folks that have booked on Airbnb and Vrbo or even on the direct site. I don’t want them using two different codes and there is no way to override it.

  • Violet Highlighter

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    Apr 12, 2024

    Had a similar issue recently. For some reason we couldn't alter a reservation from Airbnb to start a day earlier. Airbnb support couldn't figure out how to do it either. So we sent guest a money request via Airbnb for the extra night, but then we still couldn't update the date on their code to activate a day earlier.