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SMS Notifications for Airbnb "Request to Book" Events

Problem Statement:

  • When a guest submits a "request to book" on Airbnb (a reservation that requires your approval rather than instant booking), there's no way to receive an SMS notification
  • You only find out about pending requests when you manually check Airbnb or Hospitable

Current Workaround:

  • Manually checking Airbnb messages or the Hospitable inbox for pending reservation requests
  • Relying on Airbnb's own push/email notifications (which may not be timely)

Impact:

  • Risk of delayed responses to booking requests, which can lead to lost reservations
  • Time spent manually checking for pending requests
  • Reduced control over how and when you're notified about booking activity

Proposed Solution:

  • Add SMS as a notification option for Airbnb "request to book" events
  • Allow hosts to configure SMS alerts specifically for pending reservation requests that require approval

Unlock:

  • Instant SMS alerts when a guest submits a booking request on Airbnb
  • Faster response times to booking inquiries
  • Greater flexibility in notification preferences for critical booking events

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