SMS Notifications for Cleaning Task Completion

Problem Statement:

  • Currently, when cleaners mark cleaning tasks as complete in the Tasks App, hosts only receive an email notification (the "Cleaning task completed β€” review to release payment" email)
  • There is no option to receive SMS notifications for this specific event
  • Hosts who prefer SMS alerts for task completions have no way to set this up

Current Workaround:

  • Hosts must manually check the task status in Hospitable to see if it's been marked complete
  • Hosts rely solely on email notifications for task completion alerts

Impact:

  • Hosts may miss timely updates if they don't check email regularly
  • Manual checking of task status is time-consuming and inefficient
  • Reduced control over notification preferences for critical task completion events

Proposed Solution:

  • Add SMS as a delivery option for task completion notifications
  • Allow hosts to choose between email, SMS, or both when setting up notification rules for cleaning tasks

Unlock:

  • Hosts will receive instant SMS alerts when cleaners complete tasks
  • Improved visibility and faster response times for task completion events
  • Greater flexibility in notification preferences

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Upvoters
Status

Backlog

Board

πŸ’‘ Feature requests

Tags

Operations

Date

1 day ago

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