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Standardize Message Character Limits Across Channels

As a user, I’d like message character limits to be consistent across booking channels so I don’t have to adjust or rewrite messages depending on where they’re sent. Today, character limits vary significantly: Vrbo: 4,000 characters Airbnb: 50,000 characters Manual bookings (email): 16,000 characters These differences make it difficult to create reusable message templates and can lead to unexpected truncation or failed sends. A more consistent character limit across channels would improve clarity, reduce manual work, and create a more predictable messaging experience.

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