Star-only ratings show as ‘Awaiting Review Reply’ but Booking.com doesn’t allow replies, so items get stuck/confusing

When a guest leaves only a star rating (no written review), the thread stays in ‘Awaiting Review Reply’. The host cannot reply, so it remains stuck/confusing.

If the review is star-only (no text), Hospitable should not keep it in “Awaiting Review Reply”. It should automatically clear from that queue and be removed from the actionable list, so the host doesn’t have a permanent stuck item.

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Upvoters
Status

Backlog

Board

💡 Feature requests

Tags

Booking.com

Date

4 days ago

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