Problem Statement:
- TouchStay's upsell widget doesn't handle payments directly
- Guests who purchase add-ons via TouchStay can't complete payment through Hospitable
- Hosts have no way to send a Stripe-connected payment link for these upsell items
Current Workaround:
- Hosts must manually collect payment details and send payment links outside of Hospitable
- This creates friction in the guest experience and adds administrative overhead
Impact:
- Lost revenue from incomplete upsell transactions
- Additional manual work for hosts to process payments
- Inconsistent guest experience across the booking flow
Proposed Solution:
- When a guest selects an upsell item in TouchStay, Hospitable automatically generates and sends a payment link connected to the host's Stripe account
- The payment link is delivered to the guest through Hospitable's messaging system
Unlock:
- Hosts can seamlessly monetize add-ons without leaving Hospitable
- Guests enjoy a smooth, integrated payment experience
- Reduced manual work and fewer missed upsell opportunities