Support sending PDF files directly in guest messages
Problem Statement:
- When hosts paste Google Drive links to PDFs (like Home Guides) in guest messages, Airbnb and Vrbo sometimes block delivery
- This creates a gap in communication — guests don't receive important documents
Current Workaround:
- Hosts paste Google Drive links to PDFs in messages, but these links are often blocked by Airbnb/Vrbo
Impact:
- Guests may not receive critical information like house manuals or check-in instructions
- Hosts have to find alternative ways to share documents, which is time-consuming and unreliable
Proposed Solution:
- Allow hosts to upload and send PDF files directly through Hospitable messages, rather than relying on external links
Unlock:
- Hosts would be able to reliably share PDF documents (Home Guides, check-in instructions, etc.) with guests through Hospitable messages, ensuring guests receive all important information
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