Support Team Cancellation Message

Hi!

Can you include the check-out date in your cancellation message to my team members? Currently you only include the check-in date which is helpful for me but isn't informative to my cleaning crew.

If the message read "reservation...due to occur...June 27-July 1, has been cancelled" they'd have the info they need.

If this is something I need to set up on my end with short code please let me know. Thanks!

Best, Jo Ann

Here's the message that's currently sent:

Dear Mary, I have just learned that the reservation HMW9QWDXRZ due to occur on Thursday, June 27 has been canceled.

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Upvoters
Status

Backlog

Board

πŸ’‘ Feature requests

Tags

Operations

Date

Over 1 year ago

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