Problem Statement:
- Team members completing tasks have no visual reference for what a completed task should look like
- This is especially impactful for new team members, infrequent team members, or tasks done only a few times a year who may not have internalized the visual standards
- This can lead to inconsistent task completion quality, especially for tasks like bed-making that have specific visual standards
Current Workaround:
- Team members likely rely on verbal instructions, external photos, or trial-and-error to understand task expectations
- Managers may need to personally inspect or re-do tasks to ensure quality standards are met
Impact:
- Inconsistent task completion quality, particularly for new or infrequent team members
- Additional time spent on quality checks and re-doing tasks
- Slower onboarding for new team members
Proposed Solution:
- Allow admins to add example photos to task templates
- Photos would be visible to team members when they're assigned or completing a task
- Admins can control which task templates include photos
Unlock:
- Consistent task completion with clear visual standards, especially for new or infrequent team members
- Faster onboarding for new team members
- Reduced need for manual quality checks and re-dos