Would love to not have to manually evaluate each reservation for whether the guests are bringing a pet in order to send them pet specific follow-up messages.
Did you know that you can use Custom Codes for this?
Guest Experience > Custom Codes > + Add New
Set the Condition to “the guest is bringing a pet”
Define the scope in which this code applies (a certain property, for example)
Then, insert this custom code into any existing Messaging Rules. It acts much like a short code, however is wrapped with 2 ‘%%’ instead of one.
In the example in the screenshot below, I named mine ‘pet’ so if I insert %%pet%% into any Messaging Rule, this content will be populated only if the Condition (bringing a pet) is met!
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Comments2
Emily Tunggala
Dec 26, 2024
Hi @JRothenberg!
Did you know that you can use Custom Codes for this?
Guest Experience > Custom Codes > + Add New
Set the Condition to “the guest is bringing a pet”
Define the scope in which this code applies (a certain property, for example)
Then, insert this custom code into any existing Messaging Rules. It acts much like a short code, however is wrapped with 2 ‘%%’ instead of one.
In the example in the screenshot below, I named mine ‘pet’ so if I insert
%%pet%%into any Messaging Rule, this content will be populated only if the Condition (bringing a pet) is met!More on Custom Codes here:
https://help.hospitable.com/en/articles/4490370-custom-codes-definition-and-use
Azure Chipmunk
Dec 26, 2024
Amazing!! THANK YOU! It’s been a while since I checked if this was a thing