Description: Currently, upsell purchases can only be viewed within individual Inbox conversations or indirectly through payouts, which makes it difficult to manage (
View, Filter, Mark Complete, and Clean Up) them efficiently—especially at scale.
There’s no central place in Hospitable where hosts can:
View all upsell purchases across reservations
Filter or sort purchases (e.g., by date, check-in, status)
Mark upsells as completed/fulfilled
Remove or clean up old upsell entries from view
Because of this, hosts are using the Inbox with filters (like “Upsells”), but this isn’t an ideal workflow since:
Conversations are not always shown in a clear order
Resolved threads still appear in filtered views
There’s no way to track fulfillment status
Suggested Solution: Create a dedicated Upsell Management Dashboard where hosts can:
See all upsell purchases in one place
Filter/sort by date, property, guest, or status
Mark upsells as completed / fulfilled
Optionally archive or hide completed/old entries
Use Case / Impact: Hosts offering add-ons (e.g., early check-in, late check-out, extras, services) need a clear operational view to track what has been delivered and what’s pending.
This would:
Improve operational efficiency
Reduce reliance on Inbox filtering workarounds
Help teams (cleaners, staff) stay aligned
Provide a much cleaner workflow for managing upsell fulfillment
Additional Context: Right now, there’s no built-in way to track or manage upsells beyond viewing them per reservation, which creates friction for hosts managing multiple bookings.
Please authenticate to join the conversation.
Backlog
💡 Feature requests
Upsells
2 days ago
Get notified by email when there are changes.
Backlog
💡 Feature requests
Upsells
2 days ago
Get notified by email when there are changes.