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Upsells

Would it be possible to add custom upsells? For instance our Co-Hosting Team offers a romantic and birthday celebration upsell. We charge the guest a fee for us to decorate for the occasion.

Status: Completed4 comments

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Comments4

  • Aryeh Raber changed status to Completed
    Team•

    Jul 16, 2025

    Pinned

    Custom upsells were released a few months ago, and with the recently Guest Portal redesign, it’s a great time to set up your custom upsells!

    We had a demo in the last Town Hall going over the redesign and what it means for upsells:

    https://www.youtube.com/live/PafBjMLsPI0?t=2006s (start at 33:26).

    You can find more info on upsells here:

    https://help.hospitable.com/en/articles/10067340-how-to-offer-paid-upsells-to-your-guests

    And specifics to custom upsells here:

    https://help.hospitable.com/en/articles/11510117-upsells-creating-custom-upsells

    Feel free to create additional feature requests for specific upsell features/settings, we’re actively working on making upsells better and more flexible.

    • Tan Caramel

      •

      Nov 7, 2025

      I’m bummed that there’s a 7% fee attached to Upsells. That’s what I’ve already been paying with Host Co and they curate/offer local services for my Host Co store. I’d love to switch to Hospitable’s Upsells but not worth it given that I get more from Host Co at close to the same price. :-(

  • Salmon Cherry

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    Apr 16, 2025

    Yes we need this now that airbnb has made this more difficult

  • Purple Mustard

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    Mar 31, 2025

    This would be useful for guests who book from other OTAs as well, and a way to lead them to our direct website without officially poaching them on the OTA. Also a good chance to collect their email address.