Use Reservation IDs in Guest Portal URLs Instead of UUIDs

Problem Statement:

  • Guest Portal links currently use long, unreadable UUIDs (e.g., stay.hospitable.com/d677de71-5335-4328-b29a-3f3be1940e93/upgrade)
  • These UUIDs are not recognizable to guests and look unprofessional
  • Each booking source (Airbnb, VRBO, etc.) already provides unique reservation IDs (e.g., HM4CXJ4KPX, VRBO-MMK5BN)

Current Workaround:

  • None β€” hosts must work with the long UUID format

Impact:

  • Guest Portal links appear less credible and recognizable to end users
  • Long, random-looking URLs may cause confusion or distrust

Proposed Solution:

  • Replace UUIDs in Guest Portal URLs with the booking source's reservation ID
  • Map reservation IDs to UUIDs internally for system functionality
  • Example: stay.hospitable.com/HM4CXJ4KPX instead of stay.hospitable.com/d677de71-5335-4328-b29a-3f3be1940e93

Unlock:

  • Cleaner, more professional Guest Portal URLs
  • Guests can easily recognize and reference their booking ID
  • Improved trust and user experience

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Upvoters
Status

New

Board

πŸ’‘ Feature requests

Date

About 2 months ago

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